Refund Policy

We want you and your furry friend to be 100% happy!

✅ Eligibility for Return:

  • You may return items within 30 days of delivery.

  • Product must be unopened, unused, and in its original packaging.

  • Return shipping cost is the customer's responsibility unless the product is defective.

❌ Non-Returnable Items:

  • Used or opened sprays

  • Items without original packaging

💰 Refund Process:

  • Once we receive and inspect the product, we’ll issue a refund to your original payment method within 5–7 business days.

  • For COD orders, we’ll contact you for UPI/bank details.

📩 How to Start a Return:

Email us at contact.brelavo@gmail.com with:

  • Order ID

  • Reason for return

  • Product photo