Refund Policy
We want you and your furry friend to be 100% happy!
✅ Eligibility for Return:
-
You may return items within 30 days of delivery.
-
Product must be unopened, unused, and in its original packaging.
-
Return shipping cost is the customer's responsibility unless the product is defective.
❌ Non-Returnable Items:
-
Used or opened sprays
-
Items without original packaging
💰 Refund Process:
-
Once we receive and inspect the product, we’ll issue a refund to your original payment method within 5–7 business days.
-
For COD orders, we’ll contact you for UPI/bank details.
📩 How to Start a Return:
Email us at contact.brelavo@gmail.com with:
-
Order ID
-
Reason for return
-
Product photo